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Safeco Insurance homeowner policies include coverage for losses resulting from dry rot or wet rot. Safeco then denies coverage for these events claiming that the condition existed for more than "weeks". By its very nature, it takes months for dry rot or wet rot to form. Safeco is selling insurance coverage and then excluding every possible means by which the covered event can exist. We are investigating the possibility of a class action lawsuit against Safeco Insurance. If you have experienced a similar situation with... Read more

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I would like to open a complaint against Cheryl Nevil Poland Agent. West Tawakoni, TX. Receptionist-Linda Brookins Add comment

Safeco Homeowner's Insurance is a scam and a rip-off. If you do not pay your own Homeowner's Insurance and Property Taxes but instead, escrow through your lender, you probably don't realize that Safeco increases your Homeowner's Insurance rates every year by 9-15%, without a valid explanation, even when you are "claim-free". My agent refused to explain the increases over the past couple of years and the office of the President was extremely rude and would not adjust my premium. Do not use this company's homeowner's or car insurance. They... Read more

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We've had SAFECO for 3 years and have never had a claim, a violation or a late payment on anything. Our recent auto premium went up 10% and we could not figure out why. In reading the fine print we discovered that they now consider us a credit risk because we investigated a mortgage refi (that we turned down) which apparently lowered our high credit scores a few points due to an inquiry. So, in attempting to reduce our debt to become a better credit risk, they unfairly increased our payment which just added to our outgo! That's insane. Read more

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I was hit by someone insured by Safeco. Safeco will not fix my car because they can't get in touch with their customer to get a statment. What a ridiculous policy. I was given all the information by the person who hit me and I contacted Safeco with it. I was told by Safeco to getthe estimate done. Then nothing. I have written to the main office as well as the agent. This is unfair and should be illegal. How do they get away with this? I believe it is THEFT. Read more

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My name is Don. I have home insurance with SAFECO, policy # OA3876810, and this feedback is regarding my 1st claim with this company since I’ve been with it, claim # 670113716040. On 2/14/2016, I reported an underground leak at my property. I was assigned the above claim # and an adjuster named Candice. She contacted me and sent a leak detector. He came and sent 1st report back to her. I don’t have the report so I don’t know what it says. The leak problem is still there. I called Candice, she asked me to contact ServePro to do a dry out and... Read more

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All my neighbors are getting new roofs. Same age homes. Same builders Behind me. Beside me and across from me. Adjustor got attitude because roofer showed up. Review before you buy. Will never use safeco again As insurance company Add comment

Why is it so stinking hard to view my policy on line? Why do I need a pass word?, I have a policy number that should be sufficient. And why must I submit at least eighty words to this question? The more I type the more frustrated I become. I am the customer you are supposed to be serving, I do have a choice of insurance companies, and this frustration is enough to cause me to go shopping. All I want is to view my policy, and I am away from my home where my hard copy is filed. Read more

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I was involved in a collision the middle of January. I agreed to have my truck fixed at the shop of their choice. The rental policy states a maximum of 30 days unless there's "unforeseen circumstances" even though the completion date has been changed 3 different times and a part was on "national back order" for two weeks Safeco didn't consider any of these as unforeseen. Now I'm out a vehicle and the truck still isn't supposed to be ready for another week. Needless to say I'm canceling my policy with them after this is over. They're multiple... Read more

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THEY ARE THE BEST!!!!!! SAFECO IS THE BEST SAFECO IS THE BEST SAFECO IS TOP NOTCH WE LOVE SAFECO SAFECO IS A GREAT COMPANY. IS AT IS IS IS IS IS IS IS IS IS THE BEST IS THE BEST SAFECO RULES SAFECO RULES SAFECO RULES SAFECO RULES SAFECO RULES SAFECO IS AND AWESOME COMPANY SAFECO RULES WE LOVE SAFECO WE LOVE SAFECO WE LOVE SAFECO SAFECO NUMBE ONE SAFECO NUMBER 1 SAFECO IS NUMBER ONE IN MY BIG BOOK WE LOVE SAFECO Read more

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