Safeco InsuranceComplaints and Reviews

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I was involved in a collision the middle of January. I agreed to have my truck fixed at the shop of their choice. The rental policy states a maximum of 30 days unless there's "unforeseen circumstances" even though the completion date has been changed 3 different times and a part was on "national back order" for two weeks Safeco didn't consider any of these as unforeseen. Now I'm out a vehicle and... Read more

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I was involved in a collision the middle of January. I agreed to have my truck fixed at the shop of their choice. The rental policy states a maximum of 30 days unless there's "unforeseen circumstances" even though the completion date has been changed 3 different times and a part was on "national back order" for two weeks Safeco didn't consider any of these as unforeseen. Now I'm out a vehicle and... Read more

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THEY ARE THE BEST!!!!!! SAFECO IS THE BEST SAFECO IS THE BEST SAFECO IS TOP NOTCH WE LOVE SAFECO SAFECO IS A GREAT COMPANY. IS AT IS IS IS IS IS IS IS IS IS THE BEST IS THE BEST SAFECO RULES SAFECO RULES SAFECO RULES SAFECO RULES SAFECO RULES SAFECO IS AND AWESOME COMPANY SAFECO RULES WE LOVE SAFECO WE LOVE SAFECO WE LOVE SAFECO SAFECO NUMBE ONE SAFECO NUMBER 1 SAFECO IS NUMBER ONE IN MY BIG BOOK... Read more

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Had an accident and the person who hit me had Safeco. My car is a 2009 Maxima. They are refusing to pay for a OEM bumper. They sent a check without even talking to me about it. Of course it was less that what the body shop quoted because they just figured I'd accept this. I'm contacting my attorney to sue them for damages and attorney fees. I can afford to fix my car and sue them if necessary. I... Read more

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Spring, 2008-bad hail storm in s/e Williamson County, TN. Called insurance company had homeowners policy with(Bush, Millican, &Vaughn) in Franklin,TN. Rep with Safeco said did not need new roof, and stated if we pressed issue with them, they would raise our rates, or drop us. So be it. Dec.24, 2014, hard rain-- ROOF LEAKED. Other houses within 1/2 mile of us got new roofs, but we got screwed.... Read more

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I had Home & Auto with Safeco for 2 yrs. This is what I disliked about them. 1. Poor service from local agent; didn't even ask or care why I was canceling them. 2. Could not contact Safeco directly about billing issues or otherwise. 3. Significantly increased Premiums the 2nd yr even though no claims. 4. $30 late charge for being 1 day late 5. Policies were billed separately so there was 2... Read more

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My truck was hit by a safeco driver in a parking lot safeco will not cover the accident. Safeco said the man had insurance but his wife was not covered. That is B S my wife is covered in my truck. Another way for safeco not to pay for damages on my truck. This is a sorry company. I will tell every one i know not to use safeco.... Add comment

I have had our insurance with Safco for over 30 years. After one unfortunate accident that was not our fault!!! they not only raised the rate an unbelievable amount, they excluded an occasional driver that is a family member, but does not and has never lived with us. We are in our 70's and could possiblee need her to drive us somewhere but she is an exclusion. I have had very bad experiences... Read more

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Safeco is libel drivers insurance company and Rorie Doyle in Colorado is the adjuster. He will never answer his phone, message says he will call in 24 hrs. but in reality it will take at least 4 to 5 days. Local body shop estimates range from $3,600 to just over $4,000, this low life SOB offered me $2,700. It has taken 24 days with lots of follow up by myself and the local safeco agent to get... Read more

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After 5 months my motorcycle is still not fix. Adjuster Marie Vanaszelk has done nothing but lie to me. She told me I would get my check in the mail 7 to 10 businesses days its been 17 days now and I still can't get my bike fixed. Why has this taken so long she never called me back when I called her might hear from her a week later she does not do her job very well unless that the way Safeco... Read more

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