Submit ›
1.3 Based on 79 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Other transactions with safeco 1
    • Payment draft 1
  • Customers don't like
    • Bad business practices 9
    • Customer service 7
    • Poor customer service by agent 4

I got rear ended by some young kid on the i25 freeway in Denver On oct 31 from this I got a neck back arms and leg injury and my car was totaled now is been almost a month and a half and still have no answers from them, last time I talk to them they said the kid haven't gotten in touch with them to tell his side of the story but the first time I talk to the adjuster she had mention that he had call and said his brakes went out so they need it to... Read more

Was this review helpful? 0 0

Been waiting for 2 months to get my claim check! I am stranded in California and I am disabled veteran can get any type of response customer service, lacking any type of empathy! And my claim agent won't return my emails or calls! Still have no way to get home for Christmas and Safeco could give a ***!

Add comment

It has taken four months to get a claim check released after i was rear ended by a Safe I driver. The adjuster has lied numerous times about my check being sent. I have yet to receive it even after being patient for four months. Definitely pissed! Poor customer service.

Add comment

Safeco took over my homeowner policy, and the cover letter stated that I would have the "same coverage or better" with safeco. Eleven months later I had a hailstorm do in excess of $9,000 damage to a garage that was at a different address. When I filed a claim, I was advised that I was not covered do to the fact that it did not adjoin my main residence. That statement was in the fine print, stating that It would have to be covered by a business... Read more

Was this review helpful? 0 0

I bought a home two months ago with a VA loan, I used SAFECO for my home insurance. They said that my monthly insurance bill would be $78.00 and then just two months later changed it to $148.00, doubling the bill. There reason........ My home is 2000 sqft and I have a metal front door and a patio. Well........ My home is 1500 sqft, I do have a metal front door, but my "patio" is a concret slab...... They are all things that they new about before... Read more

Was this review helpful? 0 0

Safeco abandoned me while I was badly injured in an automobile accident IWas in a hospital and then a nursing home for a year most of the time unable to comprehend what was happening Safeco never tried to reach me about my coverage and consequently Toyota reposeded my car safeco gave up it and I got a bad credit report from transunion and they lowered my score buy almost 100 points Yes I am pissed because I paid insurance for my car and my... Read more

Was this review helpful? 0 0

My daughter was in an accident on October 19th and I am still waiting for the settlement check over 1 month later. I have talked to numerous different agents and departments through this process. Most were nice people, but the bottom line is that the details were not taken care of. I had a change in address that wasn't noted so the check got sent to the wrong address and then when they put a stop payment on the check they reissued the check to... Read more

Was this review helpful? 0 0

This device encourages you to enter the freeway at less than freeway speeds, hit the cars at the end of the offramp, drive through yellow lights, and never leave your driveway if you live on a busy street - because each of those situations will earn you a hard breaking or fast acceleration ding. This is NOT a subjective opinion of a user. It is based off the devices app that shows the map, location, and time of the incident. Unless you live in... Read more

Was this review helpful? 0 0

If you are at a metered freeway on ramp and accelerate to freeway speed, you will be dinged for fast acceleration. If you at on the freeway and take an exit, you will be dinged for hard acceleration. Stopping for a yellow light, pulling out of your driveway, stopping at a stop sign at the bottom of a hill will ding you. Acatually, any acceleration or deceleration more than 7 mph per second will ding you, so don't expect any sot of discount....... Read more

Was this review helpful? 0 0

I bought a home from a currupt used house seller who lied and failed to disclose needed repairs. Safeco treated me like I was the criminal and even though I did not use my policy and paid out of pocket, they dinged my home, so I cannot sell it and are raising my homeowners rates. Run from this company.

Add comment
Did not find what you were looking for?
 
×
You are reading about Safeco Insurance.
Filing a new complaint about
×