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If i could give zero stars i would. My suggestion... RUN AS FAST AS YOU CAN! Do not use safeco. After my bill doubling in 2 years my agent found me a much cheaper option so i changed. Done everything that should have done. My agent took care of it and sent me all...
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1.0
#1016759
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Safeco Insurance - Auto Claim Review
Safeco Insurance - Auto Claim Review
One of thier insured ran over one of my gas pumps. Been dealing with them for over 10 months to try to get things settled. They have done nothing but try to low ball us on everything. Left the damage pump just lay in our parking lot for over 8 months taking up our...
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Anonymous
Anonymous

I like your sign, Hope it is getting good visibility. Even though they will cannot do any thing legally it would not hut to complain to your state insurance commissioner. XXX ...

1.0
#1007125
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I got rear ended in a three car accident and progressive and Safeco were trying to decide who would be liable to pay for my damages. After few weeks of not hearing anything i start calling around trying to find out information about getting my car fixed. After many...
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Anonymous
Anonymous

u probably did not realize this, but an insurance company representing someone else for liability has to agree to accept fault and commit to your damages. It was not a good id...

1.0
I didn't like
  • Customer service
  • Claims process or claims adjuster
  • Adjuster not taking calls
#1003833
Reply to reviews

Safeco Insurance Auto Claim Review

Safeco Insurance
#1009714
Please do yourself a huge favor and dont use Safeco Insurance. They looked for any detail they could find to not cover our insurance in a car accident. Its a horrible situation for us. Now we are stuck with thousands of dollars bill. No integrity.
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Safeco Insurance Auto Claim Review

Safeco Insurance
#1003788
Safeco insurance good just to take many from your wallet. We had accident more than 4 months ago, they did not do almost nothing. Our cars. Fulcoverage but they don't have time to do everything on time.
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Safeco Insurance Customer Care Review

Safeco Insurance
#1002367
2.1
Details
Rude customer service. Didn't listen to me when I was talking and insisted on talking over me. Last time I had to file a claim the agent was great. But this time the lady didn't even ask my policy numbers, didn't look anything up for me, and her mannerisms were so demeaning I didn't even bother continuing the conversation. She obviously knew it all.
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Safeco Insurance Auto Claim Review

Safeco Insurance
#1001593
1.0
Details
Not forth right with delivery claims . Claims wrong address, non UPS tracking number. To benefit you must sue them.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Insurance canceled, just because it was nine dollars short. Owners are not in the usa at this time, wanted to pay on behalf of them , letter arrived today in the mail , they live next door. When i called they refused to be of any help. Now there hse sits uninsured just...
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Anonymous
***

Best excuse EVER! They are out of the country! Maybe a responsible adult would pay their bills before they leave? Let me call your bank and try to access your information. Wil...

1.5
#1001219
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I had an accident and the adjuster was completely incompetent. Not only was she incompetent but she was rude and never returned phone calls. She gave me false information and caused my very simple claim to take over a month to resolve. Her supervisor wasn't any help...
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#996983
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Safeco is charging way to much. We have minimum insurance that's allowed by law. But our premium keeps going up! Going to State Farm Ins. company!
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Anonymous
Anonymous

Good luck with that. I changed after my premium almost doubled. Called to stop direct with drawl and my independent agent cancelled everything for me and I want to progressive...

Anonymous
Anonymous

To clarify the previous comment, Safeco is owned by Liberty Mutual!

1.0
#993558
Reply to reviews
We don't drive 50 miles per week most of the time. Yet you have kept raising our premium. Do something about it or we are going somewhere else! Acct# 7211-1683353) phone number 270-403-5154)
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Anonymous
***

Maybe next time you should resort to calling your agent directly who sold you the insurance. Posting a rant on here along with your personal information is probably not the wa...

1.0
#993554
Reply to reviews
After a Safeco policy holder hit my fiancee head on we have had nothing but trouble with this company. The adjuster is one of the rudest people I have ever had to deal with in my 54 years. Now the total loss adjuster assigned to handle this claim for over a month now...
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Anonymous
Anonymous

993531

#993531
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Hit a deer on my motorcycle and had 4 broken ribs and numerous scrapes.After my emergency room visit I called Safeco to tell them about it and start a claim They informed me that I did not have any personal injury coverage.My passenger would be covered and if I hit and...
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Anonymous
Anonymous

They suck!!!

1.1
#992427
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I was recently rear ended by a Safeco insured. Fortunately, there were no injuries reported but like with most accidents there were damages. The Safeco insured never accepted liability for about three weeks. After the accident, I noticed that the damages were not...
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1.0
I didn't like
  • Bad business practices
  • I did not get a full refund
  • Adjuster not taking calls
#991178
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