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I was in a no fault collision. Safco could not even organize my rental car. First they gave me the wrong instructions to contact their preferred vendor Enterprise. Enterprise refused to book my rental. I had to call Safco back and fix the problem . Enterprise said i...
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1.0
#1209984
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They have our car and say that we cannot have it back. I thought this was illegal. Completely unfair. They are only offering us a small amount. We cannot possible replace our car with that much money. Our Toyota gets 40 mpg, is standard shift, and has no problems. You...
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1.0
I didn't like
  • Refused to repair my car
  • Ripped off on diminished value claim
  • Reported value based on a few fluke sales
#1209315
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My rate was jacked up within months from $176 to $260. I then canceled in Dec., 2017 as Esurance gave me monthly premium of $130. When I canceled with Safeco I was told that I'd receive a reimbursement to be deposited to my acct. within a few days. I emailed twice in...
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1.0
I didn't like
  • No customer service
#1195173
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Dear Jessica : As I have repeatedly told dear Katey , the Presidential Commission adjuster Kaitlin , the BBB , and the Insurance Commissioner ... your refusal to support this claim is completely unacceptable . Your client tried to attack me , screamed at me...
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1.0
I didn't like
  • Cheated on claim
#1188512
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I have had the Right Track on my vehicle going on 4 days. The fact that I work from 4:30 PM until 3:00 AM assisting with maintaining aircraft for the flying publics' safety, has absolutely no affect on my driving safety, and yet, I am penalized for it. As for...
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#1187854
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I am in the middle of a accident claim and when I finally got to speak with my agent she snapped at me. The conversation was fine until she asked me to do her job for her. In the accident I had a passenger and she asked me to pass her info on to him. I told her that my...
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3.9
I liked
  • Prices
I didn't like
  • Customer service
#1175615
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I agree with a former review that the Safeco RightTrack program is misleading. The hard breaking is what I have the most of, and the majority of time it was because I was trying to avoid an accident because of some other idiot driver. Hard breaking is not a good...
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3.0
#1135654
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I had them on autopay at my bank and was prepared for $ 141 deduction.with no warning or explanation, they deducted $190. when I called to question, I was told that everyone in texas received a rate increase because of the hurricane disaster. may have been reasonable...
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1.8
I liked
  • Initial acceptance
I didn't like
  • Added cost without advance disclosure
#1118042
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Safeco Insurance - Why ate they still in business

If you ever get hit by a safeco policy holder, they will tale you through ***, Im suffering with back pain for life and all they can do is offer me 2500 for my permanent injury. Im so upset cauze this was their persin fault not mine. If I say anymore about this piece of *** companu its going to be very ugly.
#1097368
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Had an eruption in our toilet. Water everywhere. All they care about is mold. My children (26 & 29) live there. Our policy says they will relocate them. HA! They look through every loop hole. Told us the children have to live there through 105 degree mitigation! 1.5...
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1.0
#1092319
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