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Safeco Insurance - Ripped off

My son was parked in front of my house and was hit by a driver with Safeco insurance. The value of his car was over 6k, the estimate to repair was 5k so they totaled his car. The max pay out was 2,600.00! We argued with them but they didn't care and said they only pay cash value for the car. They even provided similar cars for comparison that ran 8k. I called everyday for a week and they never returned my calls. I finally called the 800 number to complain but did no good. My son fixed his car and had to pay out of pocket the difference. He got ripped off big time!
1.0
Details
Customer service
Insurance Plans Acceptance
Product or Service Quality
Reliability
Staff
Website
I didn't like
  • Bad customer service
  • Refused to repair my car
  • Never called me back
#1451591
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These Safeco RightTrack devices are a joke. From day 1 my wife's vehicle started showing hard breaking incidents. She insisted they never happened and I was even in the car with her several times when they supposedly happened. I also have a device on my vehicle -- in...
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#1430101
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We were very pleased with our hail damage claim. We were given a check on the spot to get things started. Thank You Safeco !!!
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InfatuatedBrazilianTerrier
InfatuatedBrazilianTerrier

Tairah Brown to Safeco Insurance - Liberty Mutual Insurance · I am very disappointed in the customer service at Safeco. It’s bad enough having someone lie about the accident t...

#1427075
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Dear Jessica : As I have repeatedly told dear Katey , the Presidential Commission adjuster Kaitlin , the BBB , and the Insurance Commissioner ... your refusal to support this claim is completely unacceptable . Your client tried to attack me , screamed at me...
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1.0
I liked
  • Nada
I didn't like
  • Delay in auto claim payment
  • Claims bs
#1418513
Reply to reviews
I HAD AN ACCIDENT and the guy that hit me stated I DIDNT SEE YOU AND WHEN I DID IT WAS TOO LATE.I DIDNT SEE THE CAR MYSELF. IT turned out he came out of the Mall parking lot and stated he was taking a right to go to the dentist. Well the dentist ofc is on the left The...
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#1409037
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Featured
Safeco Insurance - Claims experience was the WORST
Hit by their insured , denied 100% ....... Classic Mercedes hit by a $300 pickup .....the guy said he was on the last point on his license . This company takes last-chance insureds , then denies obvious claims. Does this look like a fender bender ? No, complete BS from...
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Anonymous
Anonymous

Classic ? How about old ? When was the last time anyone cleaned the brake dust out of those front wheels ? I had several of these cars in the late 80's early 90's and had to i...

1.0
I didn't like
  • Claims experience
#1405940
Reply to reviews
My granddaughter was in a car accident with a woman insured by Safeco. A policeman witnessed the accident and said it was the fault of the other woman and she was even given a ticket. Inspite of the police report, the woman is claiming it was not her fault and now...
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Anonymous
Anonymous

Same results for us......

1.0
I didn't like
  • Delay in auto claim payment
#1392795
Reply to reviews
I found a claim in March, 2018. They sent an adjuster out to inspect for the storm damage of my property, but the adjuster did not write down all of the damages. Few week later, I got a got a letter from Safeco said my roof will be repair. I call three roofing company...
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TangibleSiberianTiger
TangibleSiberianTiger

Take five minutes and Complain to your Insurance Commissioner about SAFECO online ! They will fine the company if people complain .... start covering Claims SAFECO !

Anonymous
jj

It is not clear from your post whether your insurance company is agreeing that your roof has storm damage and just figured to repair it or it they consider your roof to be a w...

1.1
I liked
  • Nightmare
#1383095
Reply to reviews
Safeco Insurance - Gaslighting Scam
Safeco Insurance - Gaslighting Scam
Safeco Insurance - Gaslighting Scam
The insurance company inside adjuster priced what it could cost to rebuild my home, but wrote the entire transaction up as a repair. It was never reported to any internal department that the house was rebuilt by their preferred contractor. This was done intentionally,...
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1.4
I didn't like
  • Misrepresenting facts like water for wind damage
  • Being bullied
  • Paying for materials not received
#1376453
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Safeco Insurance - Worst company

My furniture was stolen they have been giving me the runaround for 2months
#1373257
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